Evolution is primary and the rest follows. Over the years, data has become a valuable asset, driving business operations, consumer interactions, and governmental function. It is the primary source through which companies decide on the target audience and other sale/marketing tactics.Thus, data protection has emerged as a critical concern, necessitating legal frameworks with the increasing reliance on digital platforms that store this data. As a result like all major global countries India has also been trying to navigate on how to regulate and protect data  and this  has been a journey of adaptation and reform that aims to cultivate a balance between innovation and privacy rights. The landmark ruling of the Supreme Court in the Union of India(2017) VS the K.S. Puttuswamy which recognised Right to Privacy as a fundamental right under Article 21 of the Indian Constitution paved the way for the need of  a robust set of regulations for data protection in the country. The Digital Personal Data Protection Act(DPDP), 2023 aims to establish a strong data protection framework and has been drafted after multiple revisions in the Personal Data Protection Bill(PDPB), 2019. A number of global regulations have also been taken into account before drafting the DPDP, 2023.Some important highlights of the Act are listed under:  Explicit consent of all individuals should be taken by organisations  before processing any data that belongs to them. Failure in adhering to data protection laws will lead to imposition of penalties on businesses. Entities handling personal data must implement stringent security measures to ensure compliance with regulatory norms. A comprehensive set of  guidelines is also listed in the Act on the transfer of personal data outside national boundaries. Accessing and erasing personal data is a right that all individuals must have. Businesses operating in sectors like e-commerce, fintech, and healthcare, must re-evaluate their data processing mechanisms to ensure that they  comply with the updated regulations. Compliance with the new regulations is crucial for them in order to avoid legal repercussions while also maintaining consumer trust. Additionally, organisations will have to invest in cybersecurity measures, conduct regular data audits, and ensure data minimization practices. On the other hand for individuals, the new law enhances digital data protection rights as well as ensures greater control over personal data. In case of privacy violations, affected individuals can seek recourse through online legal consultation.  As we move ahead towards a rapidly growing digitised world, the

Ever been denied the return of a defective product and felt helpless? You shouldn’t feel this way. In fact, the Constitution of India consists of the Consumer Protection Act, of 2019 that safeguards your consumer rights. It ensures that unfair trade practices, defective products, or deficient services do not exploit individuals. Thus, to make an informed decision, it should be synonymous with understanding these laws. Key Consumer Rights in India The Consumer Protection Act, of 2019, recognizes six fundamental consumer rights: Right to Safety – Consumers have the right to be protected against goods and services that can be hazardous to their health or property. Right to Information – Consumers must have access to complete and accurate information about products and services, including quality, quantity, potency, purity, and price. Right to Choose – Consumers should have access to a variety of goods and services at competitive prices without monopolistic or restrictive trade practices. Right to Be Heard – Consumers have the right to raise their concerns and be assured that their grievances will be addressed fairly. Right to Seek Redressal – Consumers can seek compensation or redressal for unfair practices, defective goods, or deficient services. Right to Consumer Education – Consumers should be made aware of their rights to make informed choices in the marketplace. Legal Recourse for Consumers In case of fraudulent practices, defective products, or unsatisfactory services, there are various legal remedies: Consumer Grievance Redressal Mechanism Consumers can file complaints at different levels based on the value of the goods or services involved: District Consumer Disputes Redressal Commission (DCDRC) – Handles cases up to ₹1 crore. State Consumer Disputes Redressal Commission (SCDRC) – Handles cases between ₹1 crore and ₹10 crores. National Consumer Disputes Redressal Commission (NCDRC) – Handles cases above ₹10 crores. Consumers can file complaints online through the E-Daakhil portal, which has simplified the process. Alternative Dispute Resolution (ADR) Other efficient ways of resolving consumer disputes without lengthy legal proceedings encompass mediation and arbitration. Seeking Legal Assistance In the case of complicated cases, seeking help from an experienced consumer rights lawyer can help navigate the legal system effectively. They can assist in drafting complaints, presenting evidence, and ensuring that consumers receive fair compensation. Why Do You Need a Skilled Lawyer in Gurgaon for Consumer Protection Cases? While consumers can file complaints independently, having a skilled lawyer for consumer rights can significantly improve the chances of a